The second-hand marketplace Users Voice Frustration Regarding Size Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Social Media Reaction
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to review their products and manually change the size when needed, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: earlier, the platform withdrew an update to its shipping options due to shopper criticism.
